Outage in Nexcess
Issues with WordPress/WooCommerce Websites on cloudservers
Resolved MajorIncident Report
We are investigating an issue with WordPress/Woocommerce sites hosted on Cloudhost servers.
Our developers are engaged and working to address these issues.
If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/04/2024 12:34PM
Since we applied the fix, no additional issues have arisen. We appreciate your patience while our team addressed and resolved the problem.
If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).
MONITORING
almost 2 years ago - at 06/03/2024 08:05PM
Our development team has identified the issue behind the error on WordPress sites and implemented a fix. We are continuously monitoring the situation to ensure no further problems occur.
INVESTIGATING
almost 2 years ago - at 06/03/2024 03:16PM
We are investigating an issue with WordPress/Woocommerce sites hosted on Cloudhost servers.
Our developers are engaged and working to address these issues.
If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Latest Nexcess outages
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Minor Outage on Subset of Cloudhosts on UK-South-2 Data Center - about 2 months ago
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Service Disruption Due to Network Switch Failure - about 2 months ago
The Status Page Aggregator with Early Outage Detection
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