Outage in Nexcess

[US-Midwest-2] Service Interruption

Resolved Major
April 19, 2025 - Started 10 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available. Affected services : saashost-10352049.us-midwest-2.nxcli.net - Subset of LearnDash customer. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/19/2025 11:10PM

The emergency maintenance on 10352049.us-midwest-2.nxcli.net has been successfully completed. All services are now fully operational.

Thank you for your patience.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

INVESTIGATING 10 days ago - at 04/19/2025 10:25PM

We are currently conducting emergency maintenance on saashost-10352049.us-midwest-2.nxcli.net, affecting a subset of LearnDash customers. We will share additional updates as they become available.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

INVESTIGATING 10 days ago - at 04/19/2025 10:17PM

We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available.

Affected services : saashost-10352049.us-midwest-2.nxcli.net - Subset of LearnDash customer.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

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