Outage in Nexcess

[US-Midwest-2] Service Interruption

Resolved Minor

April 29, 2025 - Started 12 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available. Affected services : cloudhost-13315208.us-midwest-2.nxcli.net cloudhost-12448849.us-midwest-2.nxcli.net cloudhost-10454452.us-midwest-2.nxcli.net cloudhost-8984603.us-midwest-2.nxcli.net If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/30/2025 10:44AM

This incident has been resolved, and the servers have remained stable.

MONITORING 12 months ago - at 04/30/2025 01:48AM

Our engineering team has implemented a fix to restore services, and affected systems are now online and stable. We are actively monitoring the environment to ensure stability.

We appreciate your patience during this time! If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

INVESTIGATING 12 months ago - at 04/30/2025 12:57AM

We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Nexcess Systems and Data Center Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available.

Affected services :

cloudhost-13315208.us-midwest-2.nxcli.net
cloudhost-12448849.us-midwest-2.nxcli.net
cloudhost-10454452.us-midwest-2.nxcli.net
cloudhost-8984603.us-midwest-2.nxcli.net

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

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