Outage in Nexcess

Network Service Interruption, US-Midwest-1

Resolved Major

May 27, 2025 - Started 11 months ago - Lasted about 12 hours
Official incident page

Incident Report

We are currently investigating a networking issue affecting a subset of our US-Midwest-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience. Affected services : cloudhost-1853656.us-midwest-1.nxcli.net cloudhost-1853652.us-midwest-1.nxcli.net If you have any questions or concerns. Please contact us via live chat or case.

Components affected

Nexcess us-midwest-1

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/28/2025 11:49AM

We’ve been closely monitoring the system’s health status, and all indicators have been consistently positive. This is resolved.

MONITORING 11 months ago - at 05/28/2025 12:53AM

The Network Engineering team has implemented a fix to restore service, and affected systems are now online and stable. We are actively monitoring the network environment to ensure stability.

We appreciate your patience during this time! If you have any questions or concerns. Please get in touch with us via live chat or case.

INVESTIGATING 11 months ago - at 05/28/2025 12:02AM

We are currently investigating a networking issue affecting a subset of our US-Midwest-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience.

Affected services :
cloudhost-1853656.us-midwest-1.nxcli.net
cloudhost-1853652.us-midwest-1.nxcli.net

If you have any questions or concerns. Please contact us via live chat or case.

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