Outage in Nexcess

Network Service Interruption, us-west-1

Minor
July 29, 2025 - Started 5 days ago
Official incident page

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Outage Details

We are currently investigating a networking issue affecting a subset of our us-west-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience. If you have any questions or concerns. Please contact us via live chat or case.
Components affected
Nexcess us-west-1
Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 07/29/2025 05:31PM

Our Engineering team has implemented a fix to restore services, and the affected systems are now online and stable. We are continuing to monitor the environment closely to ensure ongoing stability.

We sincerely appreciate your patience during this time. If you have any questions or concerns, please don’t hesitate to reach out via live chat or by opening a support case.

INVESTIGATING 5 days ago - at 07/29/2025 04:26PM

We are currently investigating a networking issue affecting a subset of our us-west-1 servers. Nexcess systems engineers have been engaged and are working to restore service as quickly as possible. We appreciate your patience.


If you have any questions or concerns. Please contact us via live chat or case.

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