Outage in Nexcess

Service interruption on cloudhost-1298340.us-midwest-1.nxcli.net

Minor
August 02, 2025 - Started about 18 hours ago
Official incident page

Need to monitor Nexcess outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Nexcess, and never miss an outage again.
Start Free Trial

Outage Details

We have encountered an issue with cloudhost-1298340.us-midwest-1.nxcli.net. Our engineers have identified the issue and are working on resolving the issue at this time.
Components affected
Nexcess us-midwest-1
Latest Updates ( sorted recent to last )
MONITORING about 17 hours ago - at 08/02/2025 03:19PM

This issue has been resolved, but we continue monitoring the situation.

MONITORING about 18 hours ago - at 08/02/2025 02:35PM

We successfully stopped the attack. However, we have added extra mitigation to reduce the attack and are continuing to monitor.

We appreciate your patience as our networking teams work to mitigate the DDoS. If you have any further questions or concerns, please feel free to contact us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

IDENTIFIED about 18 hours ago - at 08/02/2025 02:28PM

Our teams have identified a distributed denial of service attack (DDoS) on cloudhost-1298340-us-midwest-1-nxcli-net. Our network engineers have implemented mitigation, but we are still observing minor interruptions with the node. We will provide another update as soon as more information becomes available.

We appreciate your patience as our networking teams work to mitigate the DDoS. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)

INVESTIGATING about 18 hours ago - at 08/02/2025 02:18PM

We have encountered an issue with cloudhost-1298340.us-midwest-1.nxcli.net.

Our engineers have identified the issue and are working on resolving the issue at this time.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook