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Outage in Nexcess

Emergency maintenance on - cloudhost-3261933.us-midwest-1.nxcli.net

Resolved Minor
August 20, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

Nexcess Systems Engineers will be performing emergency maintenance on the underlying hardware supporting the following cloudhost: cloudhost-3261933.us-midwest-1.nxcli.net Websites configured on these cloudhost will experience a service interruption during the maintenance window. You may subscribe to further updates for this maintenance above. Our support team is on standby if you need help, have questions, or have concerns. You can connect with us through the following channels: - Live Chat via Customer Portal: https://my.nexcess.net/ - Email: support@nexcess.net We appreciate your understanding and patience as we work to provide you with a better service.
Components affected
Nexcess us-midwest-1

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/20/2025 08:50PM

We continued to monitor the environment closely and can confirm that the system remains stable and fully operational.

This incident has now been resolved.

We sincerely appreciate your patience and understanding throughout the process.

If you have any questions or need further assistance, please don’t hesitate to contact us via live chat or by opening a support case.

INVESTIGATING 8 months ago - at 08/20/2025 06:24PM

The emergency maintenance on the underlying hardware for cloudhost-3261933.us-midwest-1.nxcli.net has been completed.

All services are now operating normally. If you experience any issues, don't hesitate to contact our support team via live chat or ticket.

INVESTIGATING 8 months ago - at 08/20/2025 05:49PM

Nexcess Systems Engineers will be performing emergency maintenance on the underlying hardware supporting the following cloudhost:

cloudhost-3261933.us-midwest-1.nxcli.net

Websites configured on these cloudhost will experience a service interruption during the maintenance window. You may subscribe to further updates for this maintenance above.

Our support team is on standby if you need help, have questions, or have concerns. You can connect with us through the following channels:

- Live Chat via Customer Portal: https://my.nexcess.net/
- Email: support@nexcess.net

We appreciate your understanding and patience as we work to provide you with a better service.

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