Outage in Nexcess

Service Interruption on a Subset of CloudHosts

Resolved Minor

October 03, 2025 - Started 7 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently investigating an issue affecting the following Cloudhosts. Our team is actively working to identify the cause and will provide further updates as soon as more information becomes available. cloudhost-11217617.au-south-1.nxcli.net cloudhost-1713889.au-south-1.nxcli.net cloudhost-76003.au-south-1.nxcli.net cloudhost-10575788.au-south-1.nxcli.net cloudhost-4901904.au-south-1.nxcli.net cloudhost-4530115.au-south-1.nxcli.net cloudhost-13439865.au-south-1.nxcli.net cloudhost-12993575.au-south-1.nxcli.net cloudhost-10691386.au-south-1.nxcli.net cloudhost-67388.au-south-1.nxcli.net

Components affected

Nexcess au-south-1

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/04/2025 01:37AM

This incident has been resolved.

MONITORING 7 months ago - at 10/03/2025 10:22AM

Our team has resolved the issue and we are monitoring to ensure continued stability. The service has remained stable since it recovered about an hour ago.

IDENTIFIED 7 months ago - at 10/03/2025 08:22AM

Our Data Centre Operations team has identified the issue and is working towards a resolution. We will continue to keep this page updated as soon as more information becomes available.

INVESTIGATING 7 months ago - at 10/03/2025 06:21AM

We are currently investigating an issue affecting the following Cloudhosts. Our team is actively working to identify the cause and will provide further updates as soon as more information becomes available.

cloudhost-11217617.au-south-1.nxcli.net
cloudhost-1713889.au-south-1.nxcli.net
cloudhost-76003.au-south-1.nxcli.net

cloudhost-10575788.au-south-1.nxcli.net
cloudhost-4901904.au-south-1.nxcli.net
cloudhost-4530115.au-south-1.nxcli.net

cloudhost-13439865.au-south-1.nxcli.net
cloudhost-12993575.au-south-1.nxcli.net
cloudhost-10691386.au-south-1.nxcli.net

cloudhost-67388.au-south-1.nxcli.net

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