Outage in Nexcess

Network/Server Issues - US-Midwest-2 Region

Resolved Major

February 25, 2026 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Nexcess experienced a major network/server issue affecting multiple cloud hosts in their US-Midwest-2 region for 2.1 hours. The incident impacted cloud hosting services and required active investigation by the engineering team to identify the root cause. All affected services were restored to normal operation, with continued monitoring to ensure stability.

We are currently investigating an issue affecting multiple cloud hosts in our US-Midwest-2 region. Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available. If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 02/26/2026 12:51AM

This incident has been resolved.

MONITORING 9 days ago - at 02/25/2026 11:07PM

The issue affecting multiple cloud hosts in the US-Midwest-2 region has been resolved. All affected services have been restored to normal operation.

Our engineering team will continue to monitor the environment to ensure stability.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

INVESTIGATING 9 days ago - at 02/25/2026 10:52PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 02/25/2026 10:47PM

We are currently investigating an issue affecting multiple cloud hosts in our US-Midwest-2 region.

Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

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