Outage in Nexcess
Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Nexcess experienced a service disruption affecting a subset of Cloudhosts on a KVM node across multiple regions including us-midwest-1, us-west-1, uk-south-2, nl-west-1, and au-south-1. The issue impacted the availability and functionality of affected cloud hosting services for customers in these regions. The problem was resolved within 11 minutes, with all Cloudhosts restored to normal operation.
We are currently experiencing an issue affecting a subset of services on a KVM.
Our engineers have detected the problem and are actively working to restore full functionality as quickly as possible. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.
If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a support case.
Components affected
Nexcess uk-south-2 Nexcess nl-west-1 Nexcess au-south-1 Nexcess us-west-1 Nexcess us-midwest-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 09:05AM
The earlier issue affecting a subset of Cloudhosts under the KVM has now been fully resolved.
All Cloudhosts on the KVM node are currently online and operating normally. Our engineering team has confirmed that services have been restored and are continuing to monitor the system to ensure stability.
We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience while our team worked to resolve the issue.
If you continue to experience any problems or have questions, please reach out to our support team via Live Chat or by opening a support case.
INVESTIGATING
about 1 month ago - at 03/10/2026 08:57AM
We are currently experiencing an issue affecting a subset of services on a KVM.
Our engineers have detected the problem and are actively working to restore full functionality as quickly as possible. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue.
If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a support case.
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