Outage in Nexcess

Service Interruption on US-Midwest 2 region

Resolved Minor

March 15, 2026 - Started 12 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Nexcess experienced a service interruption affecting four specific cloud host servers in their US-Midwest-2 data center for 5.6 hours. The engineering team identified the root cause and implemented a resolution to restore normal service operations. All affected servers are now operating normally.

We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Our dedicated Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available. Affected services : cloudhost-4428571.us-midwest-2.nxcli.net cloudhost-4486445.us-midwest-2.nxcli.net cloudhost-4428478.us-midwest-2.nxcli.net cloudhost-4486490.us-midwest-2.nxcli.net If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 03/15/2026 03:13PM

The issue affecting a subset of servers in our US-Midwest-2 Data Center has been resolved. Our Engineering team has confirmed that services are operating normally.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

INVESTIGATING 12 days ago - at 03/15/2026 01:31PM

Our Engineering team has identified the cause of the service interruption affecting a subset of servers in our US-Midwest-2 Data Center. The team is actively working to implement a resolution and restore full service as quickly as possible. We will continue to provide updates as more information becomes available.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

INVESTIGATING 12 days ago - at 03/15/2026 09:41AM

We are currently investigating a service interruption affecting servers in our US-Midwest-2 Data Center. Our dedicated Engineering teams are engaged and are working to restore service as quickly as possible. We will provide further updates as they become available.

Affected services :

cloudhost-4428571.us-midwest-2.nxcli.net
cloudhost-4486445.us-midwest-2.nxcli.net
cloudhost-4428478.us-midwest-2.nxcli.net
cloudhost-4486490.us-midwest-2.nxcli.net

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or via chat.

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