Outage in Nexcess
Multiple cloud hosts in the US-Midwest-1 region are currently experiencing an outage.
Resolved MajorIncident Report
Summary AI Generated
Multiple cloud hosts in Nexcess's US-Midwest-1 region experienced a major outage caused by a DDoS attack, lasting approximately 23.4 hours. The incident affected all servers in the region, causing service disruptions for customers hosted in that location. Network engineers successfully mitigated the DDoS attack and applied fixes to restore normal operations across all affected servers.
Our teams have identified multiple Cloudhost outages in the Midwest-1 region. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available.
We appreciate your patience as our networking teams work to mitigate the DDoS. If you have further questions or concerns, please contact us at support@nexcess.net or via Live chat.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/22/2026 04:06AM
This incident has been resolved.
MONITORING
6 days ago - at 03/21/2026 05:50AM
We are continuing to monitor for any further issues.
MONITORING
6 days ago - at 03/21/2026 05:49AM
We have mitigated the impact of the issue. Our network engineers have applied a fix, and all servers are now operating normally. We will continue to monitor the situation to ensure ongoing stability.
We understand the disruption this may have caused and appreciate your patience as our teams worked to resolve the issue. For any additional questions or concerns, please contact us at support@nexcess.net or via Live Chat.
INVESTIGATING
6 days ago - at 03/21/2026 04:45AM
Our teams have identified multiple Cloudhost outages in the Midwest-1 region. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available.
We appreciate your patience as our networking teams work to mitigate the DDoS. If you have further questions or concerns, please contact us at support@nexcess.net or via Live chat.
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