Outage in Nexcess

Service Disruption Due to Network Switch Failure

Resolved Minor

March 24, 2026 - Started 3 days ago - Lasted 6 minutes
Official incident page

Incident Report

Summary AI Generated

A failed network switch at Nexcess caused a service disruption affecting some servers and multiple services including web services, DNS, SSH/FTP, email, MySQL, and the InterWorx Control Panel. The engineering team actively worked to resolve the network switch failure, and full service was restored within 6 minutes.

We are currently experiencing a service disruption affecting some servers due to a failed network switch. Our engineering team is actively working to resolve the issue as quickly as possible. We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at support@nexcess.net or via Live Chat.

Components affected

Nexcess Web Services Nexcess DNS Nexcess SSH/FTP Nexcess Email Nexcess MySQL Nexcess InterWorx Control Panel

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Latest Updates ( sorted recent to last )

IDENTIFIED 3 days ago - at 03/24/2026 05:50PM

We are currently experiencing a service disruption affecting some servers due to a failed network switch. Our engineering team is actively working to resolve the issue as quickly as possible.

We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at support@nexcess.net
or via Live Chat.

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