Outage in Nexthink

Nexthink Service Degradation: Device View

Resolved Major
September 23, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Our team is actively investigating a degraded performance issue impacting the "Device View" feature. We sincerely apologize for any inconvenience caused and we thank you for your understanding as we diligently work to restore the service.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/23/2025 03:05PM

We are pleased to share that after monitoring the platform, we can confirm that the "Device View feature degradation" is fully restored and is working as expected. This issue is considered resolved.

MONITORING about 1 month ago - at 09/23/2025 01:43PM

The Device View feature Degradation has been resolved. Our teams are currently monitoring the platform to ensure everything is back to normal. We appreciate and thank you for your patience.

INVESTIGATING about 1 month ago - at 09/23/2025 01:21PM

Our team is actively investigating a degraded performance issue impacting the "Device View" feature. We sincerely apologize for any inconvenience caused and we thank you for your understanding as we diligently work to restore the service.

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