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Outage in Nexthink

Nexthink service degradation: Visual editor not loading

Resolved Minor
November 26, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue affecting the Visual Editor. Some users may experience the editor failing to load across multiple environments. Our team is actively working to identify the cause and restore full functionality as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/26/2025 11:46AM

The Visual Editor is now fully operational and this incident has been resolved. Thank you for your patience.

MONITORING 3 months ago - at 11/26/2025 10:36AM

We have implemented mitigation for the issue affecting the Visual Editor. The service is loading as expected, and we are currently monitoring to ensure full stability.

INVESTIGATING 3 months ago - at 11/26/2025 10:26AM

We are currently investigating an issue affecting the Visual Editor. Some users may experience the editor failing to load across multiple environments. Our team is actively working to identify the cause and restore full functionality as soon as possible.

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