Outage in NinjaOne

OC - Linux Agents Incorrectly Reporting Offline

Resolved Minor
June 20, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue specific to Linux agents who are falsely reporting as offline in the OC environment.
Components affected
NinjaOne Australia (OC)
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/20/2024 04:26AM

This incident has been resolved.

IDENTIFIED 7 months ago - at 06/20/2024 04:06AM

We have identified an issue and have taken steps to recover the affected service. Early indications are that this has resolved the issue but we are continuing to monitor the stability before considering it resolved.

INVESTIGATING 7 months ago - at 06/20/2024 03:33AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 06/20/2024 02:18AM

We are investigating an issue specific to Linux agents who are falsely reporting as offline in the OC environment.

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