Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in NinjaOne

Service Issue - Performance Degraded

Resolved Minor
February 22, 2026 - Started 16 days ago - Lasted about 10 hours
Official incident page

Incident Report

Summary AI Generated

NinjaOne experienced a service issue that degraded performance for customers across all regions (US, EU, Australia, and Canada) for 10.3 hours. The incident affected the Ninja Application, prompting customers to contact support for assistance. The issue was identified and a fix was implemented, with the service fully restored after monitoring confirmed the resolution.

NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com. Thank you for your patience.
Components affected
NinjaOne United States (US) NinjaOne Europe (EU) NinjaOne Australia (OC) NinjaOne Canada (CA)

Need to monitor NinjaOne outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 02/23/2026 05:34PM

This incident has been resolved.

MONITORING 15 days ago - at 02/23/2026 04:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 15 days ago - at 02/23/2026 04:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED 15 days ago - at 02/23/2026 04:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED 16 days ago - at 02/23/2026 12:06PM

We are continuing to work on a fix for this issue.

IDENTIFIED 16 days ago - at 02/23/2026 07:49AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 16 days ago - at 02/23/2026 07:17AM

NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at support@ninjarmm.com.

Thank you for your patience.

Latest NinjaOne outages

EU - Performance Degraded - 9 days ago
Ninja Remote Intermittent Connections issues - Federal - 13 days ago
EU - Ninja Remote and UI/Page Load timeouts due to performance degradation - 15 days ago
OC branded domain access issues - 19 days ago
3rd Party SMS MFA Tool: degraded performance globally - 28 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook