Outage in NinjaOne
Ninja Remote Intermittent Connections issues - Federal
Resolved MinorIncident Report
Summary AI Generated
Some clients experienced intermittent issues establishing NinjaRemote connections due to agents showing offline status, affecting remote access capabilities. The issue was identified and a fix was implemented after investigation. The incident was resolved after 3.6 hours of monitoring to ensure the fix was effective.
Some clients are experiencing Intermittent issues with establishing NinjaRemote connections due to their Agent Offline status. We are investigating the cause of this issue and wil report back soon.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 02/26/2026 01:56AM
This incident has been resolved.
MONITORING
13 days ago - at 02/25/2026 11:25PM
A fix has been implemented and we are monitoring the results.
MONITORING
13 days ago - at 02/25/2026 11:23PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
13 days ago - at 02/25/2026 11:03PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
13 days ago - at 02/25/2026 10:18PM
Some clients are experiencing Intermittent issues with establishing NinjaRemote connections due to their Agent Offline status. We are investigating the cause of this issue and wil report back soon.
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