Outage in NinjaOne
Dashboard - Performance Degradation
Resolved MinorIncident Report
Summary AI Generated
NinjaOne's European (EU) environment experienced a minor performance degradation lasting approximately 6.3 hours, causing dashboard-wide errors and slowness. The backup module was primarily impacted — with loading errors, a missing backup tab, and "error fetching bucket lists" — alongside vulnerability reporting displaying blank details. A fix was identified and implemented, with the incident fully resolved after a monitoring period.
We are aware of and investigating reports of customers experiencing dashboard-wide errors and slowness, primarily affecting the backup module (backup loading errors, missing backup tab, "error fetching bucket lists") and vulnerability reporting (blank vulnerability details showing only total devices impacted).
Components affected
NinjaOne Europe (EU)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 07/09/2026 03:14PM
This incident has been resolved.
MONITORING
20 days ago - at 07/09/2026 01:07PM
We are continuing to monitor for any further issues.
MONITORING
20 days ago - at 07/09/2026 11:57AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
20 days ago - at 07/09/2026 10:56AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
20 days ago - at 07/09/2026 09:55AM
We are continuing to investigate this issue.
INVESTIGATING
20 days ago - at 07/09/2026 08:55AM
We are aware of and investigating reports of customers experiencing dashboard-wide errors and slowness, primarily affecting the backup module (backup loading errors, missing backup tab, "error fetching bucket lists") and vulnerability reporting (blank vulnerability details showing only total devices impacted).
Latest NinjaOne outages
US - Service Availability Issue - 5 days ago
Intermittent Connectivity Issues with Ninja Remote - 6 days ago
Automations and Scripting — Degraded - 12 days ago
Release US2 - 14.1.0 - 14 days ago
EU - Processing Delay in Scheduled Services - 16 days ago
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