Outage in NWEA

Issue with MAP Growth data availability in reports

Resolved Minor
January 04, 2023 - Started almost 3 years ago - Lasted 2 days
Official incident page

Incident Report

NWEA engineers have determined that a nightly process did not complete, resulting in test data from January 3rd 2023 not populating in all MAP Growth reports. We have confirmed that the test data is not lost, and all data will be made available once functionality is restored. Engineers are working diligently to resolve this issue. We will provide an update by 4 PM EST/1 PM PST.
Components affected
NWEA MAP Accelerator NWEA MAP Growth Reports User Interface

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/06/2023 04:13PM

Engineers have implemented a solution and this issue is resolved.

MONITORING almost 3 years ago - at 01/05/2023 05:55PM

MAP Growth reports are now updated. We will continue to monitor this situation and post another update by 12 PM EST/9 AM PST tomorrow, January 6th.

MONITORING almost 3 years ago - at 01/05/2023 04:15PM

NWEA engineers have implemented a potential solution and are monitoring this issue. We will provide an update by 1 PM EST/10 AM PST later today (Thursday 1/05/23).

INVESTIGATING almost 3 years ago - at 01/05/2023 12:43AM

NWEA engineers continue working to resolve this issue. We will provide an update by 11 AM EST/8 AM PST tomorrow morning (1/05/23).

INVESTIGATING almost 3 years ago - at 01/04/2023 08:27PM

NWEA engineers have identified a potential root cause and are working to resolve this issue. We will provide an update by 8 PM EST/5 PM PST.

INVESTIGATING almost 3 years ago - at 01/04/2023 06:12PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 01/04/2023 04:26PM

NWEA engineers have determined that a nightly process did not complete, resulting in test data from January 3rd 2023 not populating in all MAP Growth reports. We have confirmed that the test data is not lost, and all data will be made available once functionality is restored. Engineers are working diligently to resolve this issue. We will provide an update by 4 PM EST/1 PM PST.

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