Outage in NWEA

Intermittent issues accessing the MAP Suite of products

Resolved Minor
August 29, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

NWEA engineers are currently investigating an issue where some partners are unable to log in to access the MAP Suite of products. This includes MAP Growth, MAP Reading Fluency, MAP Accelerator, and Acacia. Some partners can log in and access the start page but are noticing a slower load time than usual. We recommend continuing testing if you can log in successfully. If you are unable to log in, please discontinue testing and subscribe to this post for further updates. An update will be posted here by 12 PM ET/9 AM PT.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/30/2023 07:08PM

NWEA engineers have implemented a solution and all systems are operating normally. Please continue with your normal testing schedule.

MONITORING over 1 year ago - at 08/30/2023 03:23PM

NWEA engineers have implemented a solution and all systems are operating normally. We will provide an update at 3:00PM ET / 12:00PM PT.

Please continue with your normal testing schedule.  Please subscribe to this post for further updates.

MONITORING over 1 year ago - at 08/29/2023 09:53PM

NWEA engineers have implemented a potential solution and all systems are operating normally. We recommend continuing with your normal testing schedule.

Please subscribe to this post for further updates.

INVESTIGATING over 1 year ago - at 08/29/2023 05:31PM

NWEA engineers continue to investigate an issue where some partners are unable to log in to access the MAP Suite of products, are experiencing product slowness, or are receiving page access errors. This includes MAP Growth, MAP Reading Fluency, and Acacia. Some partners can log in and access the NWEA start page but are noticing a slower load time than usual.

We recommend continuing testing if you can log in successfully. If you are unable to log in, please discontinue testing and subscribe to this post for further updates.

INVESTIGATING over 1 year ago - at 08/29/2023 04:01PM

NWEA engineers have implemented a potential solution. We will provide additional information when it becomes available. 

We recommend continuing testing if you can log in successfully. If you are unable to log in, please discontinue testing and subscribe to this post for further updates.

INVESTIGATING over 1 year ago - at 08/29/2023 01:32PM

NWEA engineers are currently investigating an issue where some partners are unable to log in to access the MAP Suite of products. This includes MAP Growth, MAP Reading Fluency, MAP Accelerator, and Acacia. Some partners can log in and access the start page but are noticing a slower load time than usual.

We recommend continuing testing if you can log in successfully. If you are unable to log in, please discontinue testing and subscribe to this post for further updates.

An update will be posted here by 12 PM ET/9 AM PT.

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