Outage in NWEA
NWEA Start page access issues
Resolved Major
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Outage Details
Components affected
NWEA MAP Growth Admin User Interface (MARC) NWEA MAP Reading Fluency Educator Dashboard NWEA Professional Learning Online NWEA Test Administration NWEA ReportsLatest Updates ( sorted recent to last )
NWEA engineers have applied a solution, and all MAP Growth users should now be able to login. Note: some users may continue to receive password reset emails while the email server is updating. This NWEA Connection article provides you and your staff with additional guidance on how to complete the login process.
https://connection.nwea.org/s/nwea-news/nwea-start-page-access-issues-MCOKOQDYMZBZGOTNQIVCHW45Z7OQ?language=en_US
NWEA engineers have applied a solution for those experiencing login issues. Users will shortly receive a new verification email that provides guidance on how to complete the login process. We have created this NWEA Connection article that provides you and your staff with additional guidance on how to complete the login process.
https://connection.nwea.org/s/nwea-news/nwea-start-page-access-issues-MCOKOQDYMZBZGOTNQIVCHW45Z7OQ?language=en_US
NWEA engineers have identified a solution for those experiencing login issues. Engineers are working to finish testing and deploy that resolution. NWEA will provide an update by 3 pm PT / 6 pm ET.
NWEA engineers have identified a root cause for some users experiencing login issues. Engineers are working to develop a resolution. NWEA will provide an update by 12 pm PT / 3 pm ET.
NWEA engineers have identified a root cause for some users experiencing login issues. Engineers will now work to develop a resolution. NWEA will provide an update by 7 am PT / 10 am ET.
NWEA Engineers continue to investigate this issue. We will provide another update by 3pm PT / 6pm ET.
NWEA Engineers continue to investigate this issue. We will provide another update by 12pm PT / 3pm ET.
NWEA Engineers continue to investigate this issue. We will provide another update by 9am PT / 12pm ET.
NWEA Engineers continue to investigate this issue. We will provide another update by 7am PT / 10am ET.
NWEA Engineers continue to investigate this issue. We will provide another update by 3pm PT / 6pm ET.
Some NWEA users are unable to login to the NWEA Start page (MAP Growth, MAP Reading Fluency, and PL Online.) NWEA engineers are engaged in identifying a solution. No action is needed from users at this time, if your staff is unable to login, please wait for further instructions. If you are not having access issues, please continue using NWEA products as you normally would.
Student test events and test data are not impacted by this issue.
We will provide another update by 3pm PST ET today.
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