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Outage in Nylas

Gmail accounts not synchronizing

Resolved Minor
April 05, 2023 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are receiving reports of accounts not being up to date and missing messages present on the Gmail side. Our team is looking into it.
Components affected
Nylas Sync Engine

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 04/05/2023 09:30PM

Gmail accounts should be synchronizing properly now. Please reach out to support@nylas.com if you are still seeing issues.

MONITORING about 3 years ago - at 04/05/2023 07:27PM

A fix has been implemented earlier and we are monitoring the results.

INVESTIGATING about 3 years ago - at 04/05/2023 06:05PM

We are receiving reports of accounts not being up to date and missing messages present on the Gmail side. Our team is looking into it.

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