2025-05-30 Ingest outage US West (CA)

This incident has been resolved.

For a period of approximately 40 mins beginning around 3:30 am PDT customers may have seen increased 500 and 499 errors causing payloads from ingestion clients to be rejected.
The root cause of the issue has been identified and a fix has been applied.
We will continue to monitor this incident to ensure it has been resolved.

For a period of approximately 40 minutes beginning around 3:30 am PDT customers may have seen increased 500 and 499 errors causing payloads from ingestion clients to be rejected.

The root cause of the issue has been identified and a fix has been applied.

We will continue to monitor this incident to ensure it has been resolved.

We’ve identified an issue causing ingestion to fail in the following regions: US West (CA) region. As a result, some users may experience ingestion failures and loss of data. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!