Outage in Observe

2025-07-22 Observe Services Unreachable - US West (Oregon)

Resolved Major
July 22, 2025 - Started 9 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We’ve identified an issue causing services to be unreachable for tenants hosted on observeinc.com. As a result, customers are unable to access their tenants or run queries. However, data ingestion remains operational, and no data loss is expected. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience! Region(s) Affected: US West (Oregon)
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 07/22/2025 05:51PM

This incident has been resolved.

MONITORING 9 days ago - at 07/22/2025 03:48PM

A fix has been implemented and we are monitoring the results. We will continue to monitor for the next 2 hours and then close this incident.

INVESTIGATING 9 days ago - at 07/22/2025 03:38PM

We’ve identified an issue causing services to be unreachable for tenants hosted on observeinc.com. As a result, customers are unable to access their tenants or run queries. However, data ingestion remains operational, and no data loss is expected. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!

Region(s) Affected: US West (Oregon)

Latest Observe outages

2025-06-30 Delays in Query and Data Pipelines (US West Oregon) - about 1 month ago
2025-06-12 GCP Based Tenants - about 2 months ago
2025-06-11 Ingest Latency GCP Based Tenants - about 2 months ago
Delayed Data Ingestion – Some Datasets May Be Temporarily Stale for US East (N. Virginia) - about 2 months ago
2025-05-30 Ingest outage US West (CA) - 2 months ago

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