Outage in Observe

2025-06-30 Delays in Query and Data Pipelines (US West Oregon)

Resolved Minor
June 30, 2025 - Started 5 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We’ve identified an issue causing latency in our query and data pipelines in the following regions: US West (Oregon). As a result, some users may have queries failing and data ingestion and data transformation as well as monitor execution may be delayed. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/30/2025 09:03PM

This incident has been resolved.

MONITORING 4 days ago - at 06/30/2025 08:02PM

We are seeing recovery in the performance and metrics. We will continue to research for root cause but the latency issues have been resolved. We will continue to monitor for 1 hour.

INVESTIGATING 5 days ago - at 06/30/2025 06:51PM

We are continuing to investigate and are currently researching a fix that will alleviate some of the impact. We have also opened a ticket with our vendor Snowflake to determine the cause of the delays we are seeing. We appreciate your patience and will let you know once we have more information!

INVESTIGATING 5 days ago - at 06/30/2025 05:36PM

We’ve identified an issue causing latency in our query and data pipelines in the following regions: US West (Oregon). As a result, some users may have queries failing and data ingestion and data transformation as well as monitor execution may be delayed. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!

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