Outage in Octadesk

Lentidão no acesso aos tickets

Resolved Major
June 05, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Identificamos que alguns clientes estão enfrentando lentidão ao carregar as listas de tickets. Nosso time já está atuando para que a questão seja solucionada. Assim que tivermos mais atualizações, postaremos aqui.
Components affected
Octadesk Ticket
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/05/2023 08:45PM

Após garantir que o problema foi corrigido, estamos encerrando o monitoramento.

MONITORING over 1 year ago - at 06/05/2023 05:18PM

Aplicamos uma correção e estamos monitorando o comportamento dos serviços.

INVESTIGATING over 1 year ago - at 06/05/2023 05:06PM

Identificamos que alguns clientes estão enfrentando lentidão ao carregar as listas de tickets.
Nosso time já está atuando para que a questão seja solucionada. Assim que tivermos mais atualizações, postaremos aqui.

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