Outage in Octopus Deploy

Some Deployments/Runbooks in Octopus Cloud may be failing to start

Resolved Minor
September 03, 2025 - Started 10 days ago - Lasted 1 day
Official incident page

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Outage Details

Symptom: The Deployment or Runbook appears to have started but has not produced any logs after an extended period of time. Mitigation: Manually cancel the Deployment or Runbook, then re-run the task. Please note that cancellation may take approximately 10 minutes. After the next maintenance window all affected tasks will be automatically cancelled. Please reach out to https://octopus.com/support if you would like tasks to be automatically cancelled earlier.
Components affected
Octopus Deploy Octopus Cloud
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/05/2025 03:50AM

This issue is resolved, please reach out to https://octopus.com/support if you are still experiencing deployments that fail to start.

MONITORING 10 days ago - at 09/04/2025 02:31AM

Symptom: The Deployment or Runbook appears to have started but has not produced any logs after an extended period of time.

Mitigation: Manually cancel the Deployment or Runbook, then re-run the task. Please note that cancellation may take approximately 10 minutes.

After the next maintenance window all affected tasks will be automatically cancelled.

Please reach out to https://octopus.com/support if you would like tasks to be automatically cancelled earlier.

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