Outage in OIT Services

ELMO Disruption

Resolved Major
October 31, 2024 - Started about 2 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating reports of some users experiencing errors loading elmo.alaska.edu. Thank you for your patience as we work to restore service.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/01/2024 12:56AM

We have not encountered any further issues with ELMO since the fix was in-place and the issue is now considered Resolved.

MONITORING about 2 months ago - at 10/31/2024 06:41PM

We have implemented a fix that resolved issues loading elmo.alaska.edu and are now closely monitoring the service. Please contact your local Service Desk if you are still experiencing problems in any ELMO instance.

INVESTIGATING about 2 months ago - at 10/31/2024 05:54PM

We are currently investigating reports of some users experiencing errors loading elmo.alaska.edu. Thank you for your patience as we work to restore service.

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