Outage in OIT Services

ELMO Disruption

Resolved Major
October 31, 2024 - Started 7 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating reports of some users experiencing errors loading elmo.alaska.edu. Thank you for your patience as we work to restore service.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 11/01/2024 12:56AM

We have not encountered any further issues with ELMO since the fix was in-place and the issue is now considered Resolved.

MONITORING 7 months ago - at 10/31/2024 06:41PM

We have implemented a fix that resolved issues loading elmo.alaska.edu and are now closely monitoring the service. Please contact your local Service Desk if you are still experiencing problems in any ELMO instance.

INVESTIGATING 7 months ago - at 10/31/2024 05:54PM

We are currently investigating reports of some users experiencing errors loading elmo.alaska.edu. Thank you for your patience as we work to restore service.

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