Outage in OIT Services
My Desktop VDI Outage
Resolved MajorIncident Report
We have received reports that the UAF 'My Desktop' VDI is currently experiencing issues, other student and faculty VDIs are unaffected. The NTS Systems Engineering team is currently investigating, and we will be making updates at 3-hour intervals.
Thank you for your patience during the resolution of this issue!
Components affected
OIT Services VDI - Virtual Desktop InfrastructureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/15/2025 10:58PM
The Systems Engineering team has resolved the issue with the UAF "My Desktop" VDI. Thank you again for all of your patience while the team was working on this problem.
IDENTIFIED
11 months ago - at 05/15/2025 08:40PM
Our Systems Engineering team is still working to resolve the issue at this time. We appreciate your patience during this outage.
IDENTIFIED
11 months ago - at 05/15/2025 05:38PM
The Systems Engineering team has identified the issue and is working to resolve it. Thank you for your continued patience during the resolution of this issue.
INVESTIGATING
11 months ago - at 05/15/2025 04:39PM
We have received reports that the UAF 'My Desktop' VDI is currently experiencing issues, other student and faculty VDIs are unaffected. The NTS Systems Engineering team is currently investigating, and we will be making updates at 3-hour intervals.
Thank you for your patience during the resolution of this issue!
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