Outage in OIT Services
ELMO Self Service - Degraded Performance
Resolved MajorIncident Report
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals.
Thank you for your patience during the resolution of this issue!
Components affected
OIT Services ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SWNeed to monitor OIT Services outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 11/30/2025 10:34PM
The UAS ELMO team has resolved the issue with the ELMO. Users should now be able to reset their security questions as normal. Thank you again for your patience during the resolution of this issue!
INVESTIGATING
about 2 months ago - at 11/30/2025 10:07PM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals or as further updates become available.
Thank you for your patience during the resolution of this issue!
IDENTIFIED
about 2 months ago - at 11/30/2025 08:38PM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals or as further updates become available.
Thank you for your patience during the resolution of this issue!
IDENTIFIED
about 2 months ago - at 11/30/2025 02:54AM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at opening 10:00 AM AKST Sunday or as further updates become available.
Thank you for your patience during the resolution of this issue!
INVESTIGATING
about 2 months ago - at 11/30/2025 12:12AM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals.
Thank you for your patience during the resolution of this issue!
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