Outage in OIT Services
ELMO Self Service - Degraded Performance
Resolved MajorIncident Report
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals.
Thank you for your patience during the resolution of this issue!
Components affected
OIT Services ELMO.alaska.edu - Easy Login Maintenance Option for UAF/SWNeed to monitor OIT Services outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/30/2025 10:34PM
The UAS ELMO team has resolved the issue with the ELMO. Users should now be able to reset their security questions as normal. Thank you again for your patience during the resolution of this issue!
INVESTIGATING
1 day ago - at 11/30/2025 10:07PM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals or as further updates become available.
Thank you for your patience during the resolution of this issue!
IDENTIFIED
1 day ago - at 11/30/2025 08:38PM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals or as further updates become available.
Thank you for your patience during the resolution of this issue!
IDENTIFIED
2 days ago - at 11/30/2025 02:54AM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at opening 10:00 AM AKST Sunday or as further updates become available.
Thank you for your patience during the resolution of this issue!
INVESTIGATING
2 days ago - at 11/30/2025 12:12AM
We have received reports that users are not able to rest their security questions in ELMO. The UAS ELMO team is currently investigating, and we will be making updates at three (3) hour intervals.
Thank you for your patience during the resolution of this issue!
Latest OIT Services outages
Foxit License Renewal Issues - 16 days ago
TeamDynamix Service Degradation - 22 days ago
Banner Service Degradation - 28 days ago
Touchnet Outage - about 1 month ago
Microsoft Azure/NextGen/Touchnet Outage - about 1 month ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
