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Outage in Okta

Okta Admin Console Issue Viewing Users

Resolved Major
March 13, 2026 - Started about 7 hours ago - Lasted 9 minutes

Incident Report

Summary AI Generated

On March 13, 2026 at 10:30 AM PT, Okta experienced a major incident affecting the Admin Console for customers on OK1 and EU1 cells, preventing administrators from viewing all users in their organizations. The issue impacted the Core Platform component and lasted for 9 minutes before being resolved. Okta's engineering team investigated and mitigated the problem affecting this critical administrative function.

At 10:30 AM PT on 3/13/2026, the Okta Engineering team became aware of an impact to the Okta Admin Console. affecting customers on OK1 and EU1 cells. During this time, customers may not be able to view all the users. The Okta Engineering team is investigating and working to mitigate the issue as soon as possible.
We’ll provide an update in 30 minutes, or sooner if additional information becomes available.
Components affected
Okta Core Platform

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