Outage in Olark
Incident Alerted
Resolved Minor
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Outage Details
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/14/2023 03:28PM
This incident has been resolved.
MONITORING
over 1 year ago - at 09/13/2023 08:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 09/13/2023 04:07PM
We've identified the cause of slow message delivery in our new agent app (app.olark.com) and are working on a fix now. In the meantime, the issue can be improved by refreshing your browser and we recommend you do so if you're using app.olark.com. We'll update here as soon as we have more information to share.
INVESTIGATING
over 1 year ago - at 09/13/2023 03:41PM
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
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