Outage in Old Street Solutions

Custom Charts for Confluence Cloud is experiencing an outage

Resolved Major
September 20, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Custom Charts for Confluence is currently experiencing an incident. Existing charts are displaying Authentication errors. Our team is actively working on a solution to this issue. Jira customers are not impacted by this incident.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/20/2023 05:11PM

Custom Charts for Confluence is no longer experiencing an incident. Customers who tried to re-authenticate during the incident can refresh their pages and try again.

Any users that did not try to re-authenticate during this incident should see no changes or action required to load their charts once more.

IDENTIFIED about 2 years ago - at 09/20/2023 04:09PM

Custom Charts for Confluence is currently experiencing an incident. Existing charts are displaying Authentication errors. Our team is actively working on a solution to this issue.

Jira customers are not impacted by this incident.

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