Outage in Old Street Solutions
Widespread issues due to ongoing provider outage
Resolved MajorIncident Report
We are experiencing widespread issues due to an ongoing AWS incident with the US-EAST-1 Region.(https://health.aws.amazon.com/health/status)
Components affected
Old Street Solutions Custom Charts for Jira - Cloud Old Street Solutions Custom Jira Charts for Confluence - CloudLatest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 01:18PM
AWS have resolved the incident on their end, and Atlassian reported that they are not seeing problems in their systems anymore.
MONITORING
6 months ago - at 10/20/2025 09:49AM
AWS appears to have fixed the issue, and our services have recovered. We are monitoring the situation closely.
IDENTIFIED
6 months ago - at 10/20/2025 09:13AM
We have investigated and we are continuing to experience widespread issues due to an ongoing AWS incident with the US-EAST-1 Region ( https://health.aws.amazon.com/health/status ) . We will continue to provide update as the situation evolves.
INVESTIGATING
6 months ago - at 10/20/2025 09:00AM
We are experiencing widespread issues due to an ongoing AWS incident with the US-EAST-1 Region.(https://health.aws.amazon.com/health/status)
Latest Old Street Solutions outages
Slowness in Custom Charts Gadgets in EU region - 6 months ago
Slowness in Custom Charts Gadgets - 7 months ago
Service Unavailability Issue - 11 months ago
Performance Degradation Across Custom Charts - 12 months ago
Incorrect totals being returned for charts and issue lists - about 1 year ago
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