Outage in Old Street Solutions

Performance Degradation Across Custom Charts

Resolved Minor
April 29, 2025 - Started 30 days ago - Lasted 7 days
Official incident page

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Outage Details

We are currently experiencing degraded performance in the EU region. We are actively investigating.
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/06/2025 01:37PM

This incident has been resolved.

MONITORING 23 days ago - at 05/06/2025 05:45AM

The fix has been deployed to production, and we're keeping a close watch on system performance.

IDENTIFIED 24 days ago - at 05/05/2025 08:14PM

The issue has been identified and a fix is being implemented

INVESTIGATING 24 days ago - at 05/05/2025 11:52AM

We are currently observing a recurrence of performance degradation. Our team is investigating and working to resolve the issue as quickly as possible.

MONITORING 29 days ago - at 04/30/2025 07:56PM

Performance has stabilized. We continue to investigate to determine the root cause, and we are actively monitoring to ensure stability remains.

INVESTIGATING 29 days ago - at 04/30/2025 02:21PM

We are currently observing a recurrence of performance degradation. Our team is investigating and working to resolve the issue as quickly as possible.

MONITORING 30 days ago - at 04/29/2025 04:15PM

Performance has stabilized at this time. We continue to investigate to determine the root cause, and we are actively monitoring to ensure stability remains.

INVESTIGATING 30 days ago - at 04/29/2025 02:12PM

We are now experiencing performance degradation across both regions. We are continuing to investigate.

INVESTIGATING 30 days ago - at 04/29/2025 01:06PM

We are currently experiencing degraded performance in the EU region. We are actively investigating.

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