Outage in Old Street Solutions

Service Unavailability Issue

Resolved Major
May 22, 2025 - Started 7 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing an issue causing service unavailability. Our team is actively working to identify and resolve the problem as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
Components affected
Old Street Solutions Custom Charts for Jira - Cloud Old Street Solutions Custom Jira Charts for Confluence - Cloud
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/22/2025 10:10AM

All systems are now fully operational. Thank you for your patience!

MONITORING 7 days ago - at 05/22/2025 09:29AM

The issue has been resolved, and we are actively monitoring the situation to ensure stability. Thank you for your patience and understanding.

IDENTIFIED 7 days ago - at 05/22/2025 07:53AM

We have identified an issue with the database that is impacting functionality. Our team is actively working on resolving the problem and implementing a fix as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.

INVESTIGATING 7 days ago - at 05/22/2025 07:21AM

We are currently experiencing an issue causing service unavailability. Our team is actively working to identify and resolve the problem as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Latest Old Street Solutions outages

Performance Degradation Across Custom Charts - 30 days ago
Incorrect totals being returned for charts and issue lists - 3 months ago
Atlassian Jira Cloud Platform Outage - Affects Some of Our Customers - about 1 year ago
Interruption of DB Connections for Production Environments - over 1 year ago
Custom Charts for Confluence Cloud is experiencing an outage - over 1 year ago

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