Outage in Olo
Payment Processor Issues: Worldpay MercPay Webservices
Resolved Major
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Outage Details
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Components affected
Olo Payment Processing PartnersLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/07/2025 07:33PM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/07/2025 07:22PM
We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
INVESTIGATING
about 2 months ago - at 04/07/2025 06:53PM
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
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