Outage in Olo
Payment Processor Issues: Olo Pay (Stripe)
Resolved MajorIncident Report
Summary AI Generated
Olo experienced elevated payment processing errors through Olo Pay (Stripe) that affected ordering at locations using this payment provider. The issue was identified as originating from Stripe's end and was resolved after 30 minutes of service disruption.
We're detecting elevated errors processing payments through Olo Pay (Stripe). Ordering may be affected at locations using Olo Pay (Stripe) as their payment provider.
Components affected
Olo Payment Processing PartnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/05/2026 10:37PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/05/2026 10:22PM
We are seeing Olo Pay (Stripe) transactions return to normal and continue to monitor the situation.
IDENTIFIED
about 2 months ago - at 03/05/2026 10:16PM
Olo Pay (Stripe) has identified an issue on their end.
INVESTIGATING
about 2 months ago - at 03/05/2026 10:11PM
We're detecting elevated errors processing payments through Olo Pay (Stripe). Ordering may be affected at locations using Olo Pay (Stripe) as their payment provider.
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