Outage in Omnisend

Push contacts are bouncing that result into unsubscribe when messages are sent

Resolved Minor
May 20, 2024 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

We have identified an issue related to push contacts, this does not affect email or SMS channels. We are still investigating the reason and looking for the solution. Affected: Channels → Push notifications, Product Area → Campaigns, Automation
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/22/2024 06:28AM

This incident has been resolved. All 20/20 brands contacts are restored.

IDENTIFIED 7 months ago - at 05/20/2024 11:35AM

We have identified an issue related to push contacts, this does not affect email or SMS channels. We are still investigating the reason and looking for the solution.


Affected:
Channels → Push notifications,
Product Area → Campaigns, Automation

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