Outage in Omnisend
Order confirmation emails delay
Resolved Minor
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Outage Details
Components affected
Omnisend SMS Omnisend Automation Omnisend Push Notifications Omnisend PrestaShop Omnisend Shopify Omnisend Email Omnisend BigCommerce Omnisend WooCommerceLatest Updates ( sorted recent to last )
All delayed emails were processed. There are no significant delays at the moment.
We managed to reduce stuck emails count from 200k to 38k. Brand causing delays is identified because of invalid domain setup. We are in contact with mailgun to resolve the issue.
Team is scaling infrastructure to handle pending email queues.
We are experiencing issues with mailgun as a result order confirmation emails are delayed.
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