Outage in One.com

Webmail inaccessible

Resolved Minor
October 11, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently facing issues with webmail not loading or throwing error messages. It's being looked into, and we will let you know when we have more details to share. Next update no later than 13:45 CEST.
Components affected
One.com Mail services
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/11/2023 01:54PM

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

IDENTIFIED almost 2 years ago - at 10/11/2023 12:52PM

We are continuing to work on a fix for this.
We dont have any ETA.
Next update is no later than 17:00 CEST

INVESTIGATING almost 2 years ago - at 10/11/2023 11:49AM

Our Engineering team is still working on resolving the webmail issue as soon as possible.

Next update no later than 15:00 CEST.

INVESTIGATING almost 2 years ago - at 10/11/2023 10:46AM

We are currently facing issues with webmail not loading or throwing error messages. It's being looked into, and we will let you know when we have more details to share. Next update no later than 13:45 CEST.

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