Outage in One.com

Issues with webmail loading slowly

Resolved Minor
July 01, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently facing issues with our webmail loading slowly for many users. It is being looked into and we will keep you posted. Next update no later than 12:00 CEST.
Components affected
One.com Mail services
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/01/2024 01:28PM

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

MONITORING 10 months ago - at 07/01/2024 01:16PM

A fix has been implemented, and we are monitoring the situation.

INVESTIGATING 10 months ago - at 07/01/2024 09:52AM

This issue is still being investigated by our team. We will let you know as soon as we have more information.

Next update no later than 13:00 CEST.

INVESTIGATING 10 months ago - at 07/01/2024 08:49AM

We are currently facing issues with our webmail loading slowly for many users. It is being looked into and we will keep you posted.

Next update no later than 12:00 CEST.

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