Outage in One.com

Issues with Rushfiles

Resolved Major
November 05, 2025 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring team has alerted us that the RushFiles service for one.com is currently unavailable. User data is safe; however, login and up-/download services are affected. The engineering team is working on bringing it back to operational state as soon as possible. We will update you when the issue is resolved, or latest at 11:00 CET
Components affected
One.com Rushfiles

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 11/05/2025 11:01AM

rushfiles.one is now back online.
There might be an initial slowness due to users reconnecting.

If you have any issues please reach out to us on https://one.com/chat

INVESTIGATING about 2 hours ago - at 11/05/2025 10:12AM

Rushfiles are continuing to work on this. We will update this when we have something new to add.

INVESTIGATING about 3 hours ago - at 11/05/2025 09:04AM

Our monitoring team has alerted us that the RushFiles service for one.com is currently unavailable. User data is safe; however, login and up-/download services are affected.

The engineering team is working on bringing it back to operational state as soon as possible.


We will update you when the issue is resolved, or latest at 11:00 CET

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