Outage in One.com

Database issues

Resolved Minor

December 10, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing database issues for some of our customers. Our engineering team is actively investigating the problem and we hope to have a fix for it soon. Next update will follow no later than 10:20 CET.

Components affected

One.com Website hosting

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 12/10/2025 09:51AM

Our engineering team as confirmed that the issue with database connections should be fully resolved as of now.

Thank you for your patience and understanding while we worked to resolve the problem.

If you experience further issues, please contact us on one.com/chat

IDENTIFIED 6 months ago - at 12/10/2025 09:25AM

The ongoing issue has been identified and a fix has been deployed.
We are seeing a great improvement in database connections but there are still some users that might be affected.

Next update is no later than 11:00 CET

INVESTIGATING 6 months ago - at 12/10/2025 08:39AM

We are currently experiencing database issues for some of our customers.
Our engineering team is actively investigating the problem and we hope to have a fix for it soon.

Next update will follow no later than 10:20 CET.

Latest One.com outages

Issue with website stastistics - 1 day ago

Issues with webmail - 3 days ago

Issues with webmail - about 1 month ago

Issues with webmail - about 2 months ago

Issues with controlpanel - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook