Outage in One.com
Database issues
Resolved MinorIncident Report
We are currently experiencing database issues for some of our customers.
Our engineering team is actively investigating the problem and we hope to have a fix for it soon.
Next update will follow no later than 10:20 CET.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 12/10/2025 09:51AM
Our engineering team as confirmed that the issue with database connections should be fully resolved as of now.
Thank you for your patience and understanding while we worked to resolve the problem.
If you experience further issues, please contact us on one.com/chat
IDENTIFIED
16 days ago - at 12/10/2025 09:25AM
The ongoing issue has been identified and a fix has been deployed.
We are seeing a great improvement in database connections but there are still some users that might be affected.
Next update is no later than 11:00 CET
INVESTIGATING
16 days ago - at 12/10/2025 08:39AM
We are currently experiencing database issues for some of our customers.
Our engineering team is actively investigating the problem and we hope to have a fix for it soon.
Next update will follow no later than 10:20 CET.
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