Outage in One.com

Database issues

Resolved Minor

December 10, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing database issues for some of our customers. Our engineering team is actively investigating the problem and we hope to have a fix for it soon. Next update will follow no later than 10:20 CET.

Components affected

One.com Website hosting

Need to monitor One.com outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/10/2025 09:51AM

Our engineering team as confirmed that the issue with database connections should be fully resolved as of now.

Thank you for your patience and understanding while we worked to resolve the problem.

If you experience further issues, please contact us on one.com/chat

IDENTIFIED about 2 months ago - at 12/10/2025 09:25AM

The ongoing issue has been identified and a fix has been deployed.
We are seeing a great improvement in database connections but there are still some users that might be affected.

Next update is no later than 11:00 CET

INVESTIGATING about 2 months ago - at 12/10/2025 08:39AM

We are currently experiencing database issues for some of our customers.
Our engineering team is actively investigating the problem and we hope to have a fix for it soon.

Next update will follow no later than 10:20 CET.

Latest One.com outages

Issues with Exchange - 13 days ago

Exchange account creation not working - 14 days ago

Issue with Exchange services - 29 days ago

Database connection issues - about 2 months ago

Exchange account creation not working - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook