Outage in Open Exchange Rates

Unscheduled maintenance - Sunday 21 Jan 2024

Resolved Major
January 21, 2024 - Started 12 months ago - Lasted 1 day
Official incident page

Need to monitor Open Exchange Rates outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Open Exchange Rates, and never miss an outage again.
Start Free Trial

Outage Details

We are currently undergoing unscheduled maintenance on our caching infrastructure. API connectivity will be impacted for up to 1 hour. During this time, clients may experience timeouts when connecting to the service. We apologise for any inconvenience this may cause.
Components affected
Open Exchange Rates Website Open Exchange Rates Exchange Rate API Open Exchange Rates Account Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/22/2024 01:09PM

This incident has been resolved.

MONITORING 12 months ago - at 01/21/2024 12:03PM

We have implemented a fix and connectivity to the API is now restored. We are continuing with remediation steps and monitoring all systems closely to ensure continued operation. Please note that historical data availability may be affected between approximately 07:30 and 12:00 UTC.

IDENTIFIED 12 months ago - at 01/21/2024 09:34AM

We are currently experiencing unplanned API downtime, caused by an application error that occurred during automatic maintenance to our AWS caching infrastructure.

We are actively working to get the service back up and running as soon as possible. However, we are not able to provide an ETA at present.

We sincerely apologise for the inconvenience caused.

IDENTIFIED 12 months ago - at 01/21/2024 07:48AM

We are currently undergoing unscheduled maintenance on our caching infrastructure. API connectivity will be impacted for up to 1 hour. During this time, clients may experience timeouts when connecting to the service. We apologise for any inconvenience this may cause.

Latest Open Exchange Rates outages

Delay in exchange rate updates from API - 12 months ago
Service interruption - Sunday 14 January - about 1 year ago
API downtime and timeouts - over 1 year ago
API connection failures and missing currencies in latest/historical rates - almost 2 years ago
Missing currency rates in historical API queries for 4 February 2023 - almost 2 years ago

Be the first to know when Open Exchange Rates and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3643 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required