Outage in Open Exchange Rates

Delay in exchange rate updates from API

Resolved Major
February 01, 2024 - Started over 1 year ago - Lasted 13 days
Official incident page

Incident Report

Dear clients, we are currently experiencing a technical issue that is causing a delay in updating exchange rates in our API. We apologise for the inconvenience caused. Please stand by for updates.
Components affected
Open Exchange Rates Exchange Rate API

Need to monitor Open Exchange Rates outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/14/2024 04:45PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/01/2024 04:34PM

The data contributor issue has been resolved and rate updates have resumed as normal. We are monitoring the ongoing performance of the API and will provide a further update shortly. We apologise for any inconvenience caused.

IDENTIFIED over 1 year ago - at 02/01/2024 01:01PM

The issue has been identified and relates to an upstream issue with one of our data contributors. We are continuing to work on resolution on our side, and working with our data contributor to establish a timeline for resolution.

INVESTIGATING over 1 year ago - at 02/01/2024 11:49AM

Dear clients, we are currently experiencing a technical issue that is causing a delay in updating exchange rates in our API. We apologise for the inconvenience caused. Please stand by for updates.

Latest Open Exchange Rates outages

Unscheduled maintenance - Sunday 21 Jan 2024 - almost 2 years ago
Service interruption - Sunday 14 January - almost 2 years ago
API downtime and timeouts - over 2 years ago
API connection failures and missing currencies in latest/historical rates - over 2 years ago
Missing currency rates in historical API queries for 4 February 2023 - over 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook