Outage in OpenAI

ChatGPT currently unavailable

Resolved Major
November 09, 2024 - Started 8 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue which has resulted in ChatGPT being unavailable. We are currently investigating and working to restore functionality as soon as possible.
Components affected
OpenAI ChatGPT
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/09/2024 01:47AM

This issue has now been resolved. Between 4:06pm and 4:30pm PT, ChatGPT was unavailable to all users. Access was restored to most users by 4:34, with a small number of customers still experiencing issues until 5pm.

MONITORING 8 days ago - at 11/09/2024 01:17AM

A fix has been implemented and we are monitoring results. Most users should already see access to ChatGPT restored.

IDENTIFIED 8 days ago - at 11/09/2024 01:06AM

We are continuing to work on the fix for our issue. Thank you for your patience.

IDENTIFIED 8 days ago - at 11/09/2024 12:37AM

We have identified the root cause of this issue, and are currently working to implement a fix.

INVESTIGATING 8 days ago - at 11/09/2024 12:13AM

We are aware of an issue which has resulted in ChatGPT being unavailable. We are currently investigating and working to restore functionality as soon as possible.

source IsDown Service outage affects ChatGPT access Reports started 3 minutes before official outage was reported

Users report ChatGPT not loading, showing 'Bad Gateway' errors, suggesting possible server issues. Access to the interface is broadly impacted.

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