Outage in OpenAI

Some customers cannot reach support services. We expect the situation to be remedied shortly. There is no impact to ChatGPT or the API.

Resolved Minor
October 21, 2024 - Started 26 days ago - Lasted 20 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/21/2024 10:45AM

Between 02:53AM and 03:34AM PDT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.

IDENTIFIED 26 days ago - at 10/21/2024 10:28AM

The issue has been identified and a fix is being implemented.

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