Outage in OpenAI ChatGPT
Single Sign On (SSO) login issues
Resolved Minor
October 20, 2025 - Started 5 months ago
- Lasted about 2 hours
Incident Report
We have identified that users are experiencing login issues for the impacted services.
Login with SSO to our Help Center is also impacted.
Users may also experience issues receiving one-time code SMS messages.
We are working on implementing a mitigation.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT Login OpenAI ChatGPT APIs OpenAI ChatGPT LoginLatest Updates ( sorted recent to last )
MONITORING
5 months ago - at 10/20/2025 09:43AM
We seeing recovery on impacted services, and we are monitoring.
IDENTIFIED
5 months ago - at 10/20/2025 08:39AM
We have identified that users are experiencing login issues for the impacted services.
Login with SSO to our Help Center is also impacted.
Users may also experience issues receiving one-time code SMS messages.
We are working on implementing a mitigation.
Latest OpenAI ChatGPT outages
Elevated failures for some users joining ChatGPT Enterprise and ChatGPT Edu workspaces via SSO. - about 18 hours ago
Unable to download or preview project files - 7 days ago
Pinned chats are not loading on web browsers for ChatGPT - 12 days ago
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