Outage in ChatGPT

Single Sign On (SSO) login issues

Resolved Minor
October 20, 2025 - Started 16 days ago - Lasted about 2 hours

Incident Report

We have identified that users are experiencing login issues for the impacted services. Login with SSO to our Help Center is also impacted. Users may also experience issues receiving one-time code SMS messages. We are working on implementing a mitigation.
Components affected
ChatGPT ChatGPT Login ChatGPT APIs ChatGPT Login
Latest Updates ( sorted recent to last )
MONITORING 16 days ago - at 10/20/2025 09:43AM

We seeing recovery on impacted services, and we are monitoring.

IDENTIFIED 16 days ago - at 10/20/2025 08:39AM

We have identified that users are experiencing login issues for the impacted services.



Login with SSO to our Help Center is also impacted.



Users may also experience issues receiving one-time code SMS messages.



We are working on implementing a mitigation.

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